Giovenco project management and support services ensure client satisfaction.
We strive for client satisfaction in the areas of core capabilities, competencies and the value we bring to each project.
Giovenco believe its people are the core of its success as demonstrated through its core values of honesty, trust and family ideals. Our open and proactive management contracting style and corresponding relationships are derived from over fifty years of operations, as a family owned and operated business.
- Our clients during this time include local government, blue chip, medium and small hydrocarbon and mining operators, as well as engineering houses, EPC contractors and private companies.
- Our experience has been as the main contractor, a subcontractor and as a valued partner, in lump sum, schedule of rates and other contracting agreements.
- Our experience is extensive.
Giovenco understands the importance of a proven management system and its related business systems in the success of any contract.
Giovenco’s Quality Management System has been developed and implemented in accordance with AS/NZS ISO 9001: 2008.
The quality management system includes and is driven through the application of our in-house developed and proven Contract Administration System (CAS).
CAS communicates, interacts and transfers information to client contract management systems. CAS can be utilised to assist in the delivery of customer service disciplines whilst providing an avenue of challenge and continuous improvement in relation to cost, time and analytical opportunities to review true costs.
CAS delivers Fit for Purpose, data across these areas:
Cost Management
To capture, review and monitor the costs and specific project and service costs in order to achieve lowest cost outcomes.
EH&S Performance
To achieve zero injuries and environmental accidents.
Waste Management
To reduce waste in all forms at all levels within the organisation.
Value Adding/External Expertise
To proactively utilise available expertise to identify and deliver opportunities for improvement of business performance.
Risk Management
To identify, define and manage perceived risk exposures.
Customer Satisfaction
To rate all aspects of performance, service and delivery.
Resource Productivity
To continuously measure and improve productivity.
Product Quality
Products and services (deliverables) meet agreed scopes and specifications.
Continuous Improvement
To ensure a system is in place to audit for continuous improvement.
Teamwork
To achieve better results than could be achieved by working apart in a non-team based way.
Schedule Performance/Planning
To deliver projects and services on or before agreed schedules.
Business Plan
To formally align activities to agreed business plans.
People Management
To ensure the management of people fostering safety, commitment and results.
Management Depth/Competency
To ensure management teams have the competence to deliver objectives, principles and ethos.
Business Processes
To promote efficient and effective business processes to deliver agreed outcomes.